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Return and Refund Policy

Last updated: December 21, 2023

Thank you for shopping at

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

Your Order Cancellation Rights for Goods

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns for Rental Goods

The Subscription fees does not cover loss or damage to Rental Goods. By accepting Rental Goods, you acknowledge that you are holding inventory of the Company, and that it belongs to the Company. Any damage, lost parts, or stolen items can be charged to You for the full replacement price.

All Rental Goods need to be returned within 14 days of subscription cancellation or modification. Otherwise the cost of replacement, and a restock fee will be charged. See our Knowledge Base for the latest information on fees, policy, and procedure.

In order for the Rental Goods are eligible for return, please make sure that:

We reserve the right to charge a fee for any Rental Goods that does not meet the above return conditions in our sole discretion. See our Knowledge Base for the latest information on our return policy and return instructions.

Conditions for Returns of Goods

In order for the Goods to be eligible for a return, please make sure that:

The following Goods cannot be returned:

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Rental Goods and Goods to the following address:

Brick Drop Co LLC
PMB 128
9801 Fall Creek Rd
Indianapolis, IN 46256  

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: